Dillard's

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4.1

( 8 reviews )

Men's Clothing, Department Stores

Closed 11:00 AM - 08:00 PM See Hours

5111 Rogers Ave, Fort Smith, AR 72903, United States

+1 4794-845-700.0

Dillard's is a renowned brand that has become a household name in the retail industry. With a strong presence across various locations, Dillard's stands out as a trusted destination for shopping enthusiasts. Offering a wide range of products, including clothing, accessories, and home goods, Dillard's caters to the diverse needs and preferences of its customers. The brand prides itself on providing high-quality merchandise from top-notch brands, ensuring customer satisfaction every step of the way. With its commitment to excellence and exceptional customer service, Dillard's continues to set the benchmark for retail excellence. Whether it's the latest fashion trends or timeless classics, Dillard's offers a comprehensive selection that appeals to shoppers of all ages and tastes. With its long-established reputation and commitment to staying at the forefront of the fashion industry, Dillard's remains a go-to destination for fashion-forward individuals.

Reviews

4.1/5

8 reviews

5 stars

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1 stars

Roz m

March 22, 2024

I had the best possible experience with one of the managers named Jenny in Dillards fort smith. She was extremely professional knowledgeable and beyond friendly! She deserves a raise, promotion and paid vacation. She solved the problem I had and with such grace it was so refreshing to see an employee like her. If I was hiring at my company she is who you want on your team amazing work! And Kelly at customer service was also great and helped as well can’t say it enough how pleasant my experience was with this dillards because of them .

Alicia wilson

March 22, 2024

Had great service from emerald health us pick out several outfits for a wedding in the petite department. Was a pleasure doing business with her she was absolute asset. Very helpful.

Steve hindman

March 22, 2024

Im sorry but i had to exchange a fedora i bought i just needed a smaller size and the employee had to call his manager and he told him to return it and put it on a gift card and then i could just buy it with the gift card …. But of course the gift card only had the fixed price with no taxes so i had to pay the $1.33 to do an even exchange on an item. Ridiculous! It not about the money i payed it its just the principle i only needed a smaller size of the same exact item that i had already payed for and had to pay taxes again just bc i had to get a different size…..

Bruce pederson

March 22, 2024

Mahleek Fletcher-Baugh, Tailored Specialist in the men's area, was very helpful as we selected a piece of carry-on luggage. He shared his own experience with carry-ons and travel which was helpful because of our lack of flying experience. He made sure we had the right measurements and features needed. To top it off, the piece that fit our needs was on sale. We'll shop at Dillards again because of the professionalism of Mahleek!

Galen oettel

March 22, 2024

I was browsing in the women's shoe department and NO ONE asked if I needed assistance. At least 3 associates were standing around not helping other customers. Poor customer service, spend your money where you are not ignored!!!! 🤨 …

Angie o

March 22, 2024

I got a dress from Dillard’s a few weeks back and didn’t realize it was the wrong size. I came in today hoping they still had the size I needed and sadly they did not but THANK GOODNESS Emerald the most amazing sales associate found another one at a different store and had it shipped for me! She mad a very nerve wracking time much much better.